Effective Date: 2/19/2025
At National LED, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including Google Ads, Google Analytics, Pipeline CRM, and SMS communications. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, company name, job title.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
- SMS Consent Data: If you opt in via our website’s contact form, we may also collect data related to your consent to receive text messages, such as opt-in timestamp and phone number.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Improve Our Services: Ensuring that content from our site is presented in the most effective manner for you and your device.
- Marketing: Providing you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- Analytics: Using data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
- Customer Relationship Management: Managing our relationship with you, which includes notifying you about changes to our services or asking you to leave a review or take a survey.
- SMS Messaging: If you opt in via our website, we may send you recurring informational SMS or MMS messages. Message frequency may vary. Message and Data Rates may apply. You may unsubscribe at any time by replying STOP. For help, reply HELP or contact us at info@nationalled.com or (281) 636-5095.
3. Google Ads and Google Analytics
We use Google Ads and Google Analytics to:
- Google Ads: Deliver targeted advertising to individuals who visit our website. This involves collecting cookies to understand user preferences and to show relevant ads based on their interests.
- Google Analytics: Track and report website traffic to understand how visitors engage with our website. This helps us improve our website and tailor it to our users’ needs.
4. Pipeline CRM
We use Pipeline CRM to manage our interactions with current and potential customers. The information stored in our CRM includes:
- Contact Information: Names, email addresses, phone numbers.
- Interaction History: Notes on interactions, emails, and meetings.
5. SMS Compliance and Third-Party Sharing
We take SMS compliance seriously. If you opt in to receive text messages, you will be provided with clear instructions on how to unsubscribe at any time.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Message frequency may vary. Message and Data Rates may apply.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Data Protection Rights
You have the right to:
- Access: Request copies of your personal data.
- Rectification: Request correction of any inaccurate data.
- Erasure: Request deletion of your personal data.
- Restrict Processing: Request that we limit the processing of your personal data.
- Data Portability: Request the transfer of your personal data to another organization.
- Object: Object to the processing of your personal data.
If you wish to exercise any of these rights, please contact us at:
National LED
6699 Portwest Drive, Suite 140. Houston, TX 77024
Email: info@nationalled.com
Phone: (281) 636-5095
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
National LED
6699 Portwest Drive
Suite 140
Houston, TX 77024
Phone: (281) 636-5095